All orders are processed and dispatched from our facility within 1–3 business days (excluding weekends and public holidays).

Once your order is dispatched, you will receive a shipping confirmation email and SMS with your tracking details.

We ship nationwide using premium, reliable courier partners including Delhivery, DTDC, Xpressbees, and BlueDart.

Note: The carrier for your specific order will be automatically selected based on the fastest routing to your pin code.

Once dispatched, your product will be delivered within 3-7 days in most Indian cities and metro areas.

Deliveries to remote areas, North-East states, or specific difficult-to-reach pin codes may take a little longer.

* Please note that delivery times are estimates and may occasionally be affected by factors like extreme weather or local logistical delays.

Delays, Lost or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number. In rare cases where a shipment is confirmed as lost by the courier, we will assist in resolving the issue in accordance with our Return & Refund Policy.

Address Accuracy

Please ensure that your shipping address and contact number are complete and accurate at checkout. CalmEarth is not responsible for delays, RTOs (Return to Origin), or delivery issues caused by incorrect or incomplete addresses.

Refunds

Any refunds regarding shipping or unfulfilled deliveries will be processed according to our Return & Refund Policy and issued to the original payment method.